Sunday, September 17, 2017

Opportunities Exist With Desktop Tech Support Companies

By William Bell


Most people utilize hand-held devices these days, with even laptops fast becoming a thing of the past. The average household has no real need for a PC set up, as most smart televisions can perform tasks such as gaming or video streaming. However, the PC is still the technology of preference in most offices, so there is still plenty of security for desktop tech support companies.

Many large corporate organizations have decreased their personal IT staff. There are organizations available which specialize in setting up networks, then charge a monthly fee to maintain the systems and act as support for company employees. Most of these systems are Intranet, and not Internet based, so there is much less danger of cyber attacks coming in from all directions.

It was the cyber security risk that really pushed the Intranet concept. While it would seem that lack of outside access would help keep employees honest, the ever present hand-held devices means employees are still difficult to supervise. In fact, many employees were more productive when corporations allowed outside access because they knew their own IT departments were always watching.

One tactic some companies have implemented to prevent loss of productivity is lessening the amount of privacy for everyone. Cubicle walls have gone from eight-to-ten foot cloth monoliths to two-foot separations between coworkers, facing one-another. The family dining set up for group projects is also a popular office design these days, allowing everyone who works on the same projects to communicate face-to-face throughout the day.

Ultimately, the company Intranet has proven itself to be the most effective method of protecting a company from cyber attacks. The sharing of data among offices or clients is generally performed as part of systems administration. This is a program which is set to begin its function after-hours, and often a company who specializes in this type of service is responsible for monitoring the process.

Since most companies are fairly well protected from the usual hackery, anyone wishing to gain access to a database has to be more creative. Most cyber attacks are either journalists getting a story, or they are competitors wanting a sneak peak at what others are doing. Phishing via employee emails, those who are permitted to receive communication from family via back doors in the Firewall, are often the prime targets.

Anyone who is permitted such outer-office communication must be on their guard for this type of trickery. Corporate secrets, recipes, memorandums, or new developments can all be accessed by a savvy hacker with a good enough mock-up website. Anyone allowed to utilize back doors at work in order to communicate with family should avoid opening any emails other than from those people.

Should they notice spam or something that comes up as seemingly work-related, but inappropriately sent to a private email, should be a flagged. Having an IT vendor on hand to check out any questionable messages is part of the security shield. Any company specializing in PC or network maintenance will probably have their own expert hacker on staff to get to the bottom of any corporate leaks.




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